About MWW Account Information Customer Service Business Services Use Water Wisely
Your business is important to us. This website provides online access to your account, answers frequently asked questions and provides other helpful information about Milwaukee Water Works. Should you need further assistance, please contact our Customer Service Center.
To pay online with MasterCard or eCheck go to Account Information
The Public Service Service Commission of Wisconsin requires the Milwaukee Water Works to pass the convenience fee for the online payment service provided by U.S. Bank to those who use the online payment service.
Refund Policy - Typically, the City of Milwaukee does not issue refunds for these payments. However, if you have a question regarding your payment, please call the Milwaukee Water Works Customer Service Center, (414) 286-2830, or (non-emergency) email watwebcs@milwaukee.gov
To mail your payment, make your check payable to Milwaukee Water Works and send it to:
Pay in person at the Milwaukee Water Works Customer Service Center:
or at the City Treasurer's Office, City Hall, 200 E. Wells St.
(414) 286-2025
Phone:(414) 286-2830
Email:(non-emergency) watwebcs@milwaukee.gov